You Told Them To
“It’s killing us,” Regina complained. “Our silos are killing us.” “How so?” I asked. “It’s like there is a little internal competition out there. It started with the blame game. Departmental managers...
View ArticleThe Problem is Normal
“Each department manager turned toward internal efficiency because you told them to,” I repeated. Regina was stunned. She had difficulty seeing the root of the problem as her management directive. “All...
View ArticleDotted Lines Create Ambiguity
“Each department manager turned toward internal efficiency because you told them to. No waste, no scrap, predictable output,” I said. “But now you have multiple departments, multiple systems and...
View ArticleHot Spots
“So, I am the one to fix this problem with my silos,” Regina slowly realized. “And I can’t just leave my managers in the room to figure it out. Where do I start?” “Putting your managers in the room is...
View ArticleKiss Off
“Catherine, we hired you to run this company, and we want to give you free rein, but you must admit that some of your initiatives don’t translate into profit for this quarter.” Samuel Pierce was...
View ArticleBut, We Have a Company to Run
“But, we have an airline to run,” Samuel continued to object. “As chairman of the board, it is my primary responsibility to make sure we have the right person at the helm. It is not my responsibility...
View ArticleParlor Games at Best
Samuel Pierce felt it was his duty, as Chairman of the Board, to make sure the new CEO was grounded in reality. “Catherine, I just want to make sure that you are up to the challenges you face as the...
View ArticleWhy We Have Supervisors
“Yes,” Samuel appeared a bit agitated. “But, you are dealing with the rank and file. You are sitting in a pretty nice boardroom, Catherine. You have a nice salary. I know you and I may have bouts of...
View ArticleIf I Only Had People Who Were Smarter
“We have plenty of people to do the work,” Max explained. “I have written all the steps for them to follow, a nice flow chart as a visual on the cover of the binder. As the projects move through, I...
View ArticleClik here to view.
Best Two Books to Give an Executive for the Holidays
The two biggest problems faced by most executives are – Defining roles and finding people to fill those roles. Defining the working relationships for those roles, or structure. That is why I wrote...
View Article
